This privacy policy contains important information that forms an integral part of the terms of use of Rendelio AI (hereinafter the "Rendelio AI" services). Privacy matters to us, and this privacy policy contains important information about how Rendelio AI ("Rendelio AI", "we") process information.
This privacy policy applies to any website, application, product, software or service of Rendelio AI that links to it (collectively, our "Services").
Please read this privacy policy carefully and contact us if you have any questions about our privacy practices or your choices regarding personal data. We reserve the right to change this privacy policy at any time by publishing the new version. It is important that you check regularly whether any updates have been made to this privacy policy. If we make material changes, we will let you know through a corresponding notice in the Services.
Rendelio AI is committed to handling and protecting personal data responsibly.
Personal data means any information relating to an identified or identifiable natural person; an identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data or an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that person.
To use our Services, you must register and provide your personal data (name, email address, etc.). We collect, use, disclose, transfer and store personal data where this is necessary to provide our Services and for operational and business purposes. The registration form contains a statement by which you can agree or refuse to have your personal data used for marketing or commercial purposes by the Rendelio AI services or by third parties and/or sold to third parties. If you use the services of partner websites and decide to disclose your personal data, please note that the collection and use of your data by those websites are subject to their own terms for processing personal data. We are not responsible for the way partner websites use personal data.
We process and disseminate (i.e. share or disclose) personal data where this is necessary to provide our Services or to carry out our business activities described below.
Supervisory authorities: We may pass your personal data to government authorities and public bodies where this is necessary and permitted, or in order to comply with applicable laws and regulations. This may include disclosing personal data in order to cooperate with supervisory authorities and law enforcement, to the extent necessary to protect our rights and/or property.
Internally: We may process and disseminate personal data internally to carry out our business activities, always in accordance with our internal privacy policy and procedures. In addition, we may share information with our affiliated companies within the group (inside or outside the EEA) where this is necessary to provide the Services, e.g. for administration, customer service, technical support and marketing. All our employees and affiliated companies are required to comply with our privacy policy and procedures when processing such personal data.
Third parties: Sharing with third parties may include sharing such personal data with external companies that provide services for us, including, but not limited to, professional, legal, marketing and/or accounting services for us and/or service providers. External companies that help us provide services are required to keep such data confidential to the extent they receive it, and to use the personal data only in connection with providing those services and solely for the purposes we have defined. Our external service providers are not permitted to pass on or use personal data for any purpose other than their contractual obligation towards us.
Cookies: Cookies are a kind of short-term memory stored in the browser of a visitor and/or customer that allows the Services to "remember" small pieces of information between pages or visits. For certain purposes relating to the placing of cookies or similar applications, your separate consent may also be required.
Use of cookies: The use of cookies and other tracking technologies is standard for Services through which personal data is collected. You can control and manage the use of cookies through the Services; you will find more information about this below.
We use cookies to give you a better experience when using our Services. If you do not wish to receive cookies, you can change the settings of your browser or mobile device to refuse all cookies or to be notified when a cookie is sent, so that you can choose whether or not to accept it. However, this may affect the quality of the Services provided in connection with the trading account.
We are not responsible for the misuse or loss of personal data resulting from cookies for services to which we have no access and/or over which we have no control.
Consent to cookies: Consent to our cookie policy is obtained through the cookie consent settings of your web browser or mobile device and through your acceptance of the use of our Services. If you do not wish to receive cookies, you can change the settings of your web browser or mobile device to refuse all cookies, or you can contact us.
Types of cookies: There are different types of cookies needed to make it possible to provide the Services, including, but not limited to, strictly necessary cookies that are essential for navigating the Services, performance cookies that are used to improve the use of the Services, functionality cookies that are used to remember changes to options requested by the user, and marketing cookies that are used to measure the performance of advertisements and visits to the Services.
Technical cookies and cookies for aggregated statistical purposes: Activities strictly necessary for the operation of the service: Use of cookies to record your session and to carry out other activities that are strictly necessary for operation, for example in relation to traffic distribution.
Activities for recording preferences, optimisation and statistics: Use of cookies to record browsing preferences and optimise your browsing experience; these cookies include, for example, cookies for setting the language and currency or for managing first-party statistics used directly by the website owner.
Other types of cookies or third-party tools
Some of the services listed below collect statistics in aggregated form and may not require your consent or may, depending on the description, be managed directly by you without the involvement of third parties. Where services managed by third parties are mentioned among the tools listed below, they may be used to track your browsing behaviour – in addition to the information provided here and without the owner's knowledge.
Interaction with social networks and external platforms: These services allow interaction with social networks or other platforms directly from the pages of the Services; the interaction and the information obtained are always subject to your privacy settings for each social network. If a service that allows interaction with social networks is installed, it may still collect traffic data for the pages on which it is installed, even if you do not use it.
Google +1 button and social widgets (Google Inc.): The Google button and social widgets are services allowing interaction with the Google+ social network, provided by Google, Inc.
Personal data collected: Cookies and usage data.
Place of processing: United States.
Facebook Like button and social widgets (Facebook, Inc.): The Facebook Like button and social widgets are services that
allow interaction with the Facebook social network, provided by Facebook, Inc.
Personal data collected: Cookies and usage data.
Place of processing: United States.
Tweet button and social widgets (Twitter, Inc.): The Tweet button and social widgets are services allowing interaction
with the Twitter social network, provided by Twitter, Inc.
Personal data collected: Cookie and usage data.
Place of processing: United States.
LinkedIn button and social widgets (LinkedIn Corporation): The LinkedIn button and social widgets are services allowing
interaction with the LinkedIn social network, provided by LinkedIn Corporation.
Personal data collected: Cookie and usage data.
Place of processing: United States.
YouTube button and social widgets (YouTube Corporation): The YouTube button, video and social widgets are services
allowing interaction with the YouTube social network, provided by YouTube, LLC.
Personal data collected: Cookie and usage data.
Place of processing: United States.
Statistics: The services included in this section are used to monitor and analyse data traffic and to track your behaviour.
Google Analytics with anonymised IP (Google Inc.): Google Analytics is a web analytics service provided by Google Inc. Google uses the data collected to evaluate the use of this application, compile reports and share them with other services developed by Google. Google may use this personal data to contextualise and personalise the ads of its own advertising network.
This integration of Google Analytics anonymises your IP address. The anonymising truncation of users' IP addresses takes place
within the Member States of the European Union or in other States party to the Agreement on the European Economic Area.
Only in exceptional cases is the full IP address sent to a Google server in the United States and truncated there.
Personal data collected: Cookies and usage data.
Place of processing: United States.
Our Services may contain links to, and may be used by you in connection with, third-party applications, services, tools and websites that are not affiliated with, controlled or managed by us. Examples include "Facebook", "LinkedIn", "Twitter®" as well as third-party applications, voice software and players. The privacy practices of these third parties are governed by those parties' own privacy statements. We are not responsible for the security or privacy of information collected by these third parties. You should review the privacy statements or policies applicable to these third-party services.
Some of our Services may contain social media features, advertisements and interactive mini-programs. In addition, you may choose to use your own social media login details to sign in to some of our Services. If you do so, we may receive and store authentication data from that service to allow you to sign in, as well as other information you choose to share when you sign in through those services. We are not responsible for the security or privacy of information collected by these third parties. You should review the privacy statements or policies applicable to these third-party services. If you do not want your personal data to be shared through your social media account provider, do not sign in through your social networks and/or manage your privacy settings.
In addition to the personal data collected through the registration form, we may use information about you arising from your activities in the Services offered in order to resolve disputes or deal with problems that may arise when using our Services. We recommend that you agree to our using your personal data (email address, telephone number) in our marketing and advertising campaigns, as well as for statistical purposes relating to the use of the Services. Our statistical and marketing studies are designed to improve and personalise the Services offered. You acknowledge and agree that your data may optionally be shared with subcontractors involved in providing the services offered and/or marketing services. If you use the services of a partner website or an advertiser, you may be asked to provide us with information about your transactions with you. By using the Services, you also agree to comply with the provisions of applicable privacy legislation.
We take the security of personal data seriously and protect it through the use of appropriate technologies and procedures. Our policies and procedures comply with international standards and are regularly reviewed and updated where necessary to keep pace with changing business requirements, technology and legal obligations.
We regularly train employees and contractors who have access to personal data in privacy and information security. We make sure that our employees or contractors act in accordance with our privacy policy and procedures, and we also require all suppliers and contractors to protect in the same way any personal data entrusted to them.
Please note that your personal data is hosted on secure servers. Appropriate measures are taken to ensure the highest level of security for your data. However, we cannot guarantee that your communications and other personal data will not be intercepted or published by third parties.
We keep personal data for as long as we reasonably need it for legal or business purposes. When determining data retention periods, we take into account applicable local legislation, our obligations and the expectations and requirements of our customers. When the information is no longer needed, we begin procedures to destroy it.
In certain circumstances, privacy legislation gives you rights in relation to your personal data. You have the right to:
Request access to your personal data (commonly known as a "subject access request"). This allows you to receive a copy of the personal data we hold about you and to check that we are processing it lawfully. We reserve the right to charge a reasonable fee for providing such a record of personal data to a customer, unless local legislation does not allow this.
Request rectification of the personal data we hold about you. This allows you to have any incomplete or inaccurate data we hold about you corrected, although we may need to verify the accuracy of the new data you provide to us.
Request erasure of your personal data. This allows you to ask us to erase or delete personal data where there is no good reason for us to continue processing it. You also have the right to ask us to erase or delete your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local legislation. Please note, however, that we may not always be able to comply with your request for erasure for specific legal reasons, which will be communicated to you, where applicable, at the time of your request.
Object to the processing of your personal data where we rely on a legitimate interest (or that of a third party) and there is something about your particular situation that makes you want to object to processing on this ground, because you feel it affects your fundamental rights and freedoms. You also have the right to object where we process your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information that override your rights and freedoms.
Request restriction of processing of your personal data. This allows you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the accuracy of the data; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to keep the data even if we no longer need it, because you need it to establish, exercise or defend legal claims; or (d) if you have objected to our use of your data but we need to verify whether we have compelling legitimate grounds to use it.
Request the transfer of your personal data to you or to a third party. We will provide you, or a third party you have chosen, with your personal data in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which you initially gave us consent to use or which we used to perform a contract with you.
Withdraw your consent at any time where we rely on your consent to process your personal data. However, this does not affect the lawfulness of any processing carried out before you withdraw your consent, or that is required by regulatory or legal requirements. If you withdraw your consent, we may no longer be able to provide certain products or services to you. We will let you know if this is the case at the time you withdraw your consent.
We understand that you may have questions or concerns about this privacy policy or our privacy practices, or that you may wish to make a complaint. If you are not satisfied, you have the right to lodge a complaint with a competent data protection supervisory authority. For any question about your personal data, please feel free to contact us:
Email: support@rendelioai.com
This privacy policy was last updated in May 2026.